Shipping Policies

Gritech Shipping Information

Gritech currently operates on a pre-order base only for RAK products. We will ship out the orders usually within 3-4 weeks after the order placement. If there is a change in production, we will inform you via email.

What international shipping does Gritech offer?

Gritech ships internationally via different shipping suppliers.

What happens if I do not want to order the product anymore?

Gritech will not be able to offer a refund for pre-order products.

Who is responsible for import fees, duties, and other charges?

Gritech will usually work with our shipping suppliers to cover the import fees, duties, and other charges to provide the best customer experience. However, once in a while, or for some countries the services could not be provided, You will be the importer of record and will be responsible for all levies, duties, import fees, taxes, and other charges. We strongly suggest that you check with your local government agency to work it out when it happens. Gritech cannot issue refunds in cases where packages are not delivered due to non-payment of fees.